Insights
Reducing Spreadsheet Risk October 17, 2011 When spreadsheets are relied on for performing critical processes, including financial calculations, basic controls are needed to mitigate operational risk. These basic controls for mission-critical spreadsheets include processes for validation of spreadsheet calculations and management of changes to the spreadsheet. A third critical control, spreadsheet documentation, is the subject of this article.
Writing Policies and Procedures Manuals: What's a Policy? What's a Procedure? October 17, 2011 An important question to consider before beginning work on a policies and procedures manual is how a policy differs from a procedure. The answer will fundamentally shape how the manual is organized. This article, based on my experience advising complex organizations, outlines an approach for differentiating policies from procedures and efficiently organizing a policies and procedures manual.
Writing Procedures Manuals for Complex Organizations: 5 Secrets for Success October 10, 2011 Drawing upon our experiences as consultants specializing in the development of procedures manuals, this article reveals 5 secrets for writing a procedures manual for a complex organization. Understanding these 5 secrets will help you avoid roadblocks in your procedures manual project.
Evaluating a Web-Based Policies and Procedures System June 24, 2011 A web-based policies and procedures system can streamline policy management and distribution. How do you choose the right system for your organization? This article suggests what to consider in an evaluation of a web-based policies and procedures system.
The Competitive Advantage of Transparent Processes October 12, 2010 What is process transparency, and why should you, as a manager, care? Transparent processes are easy for all stakeholders to understand, even if they are not subject matter experts, and even if the process is complex.
Successful Policies & Procedures Writing Projects - Proven Strategies October 29, 2009 Looking to write a procedures manual which will be valued as a resource by your organization? Understanding some key strategies will help you develop a manual which will be an asset to your organization, while minimizing your investment of time and resources.
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